Data privacy, including personal information privacy, is always a concern for organizations and individuals looking to outsource their work. Indian companies have established themselves as trustworthy outsourcing partners by proactively addressing data privacy and security concerns. Outsource2india (O2I) is no exception. At O2I, we believe in constantly updating security measures to ensure our policies are in line with international requirements, and to make sure our customers can rest easy knowing their data security and privacy are never compromised when partnering with us.
Along with stringent data privacy policies, O2I utilizes technology-driven protection devices and timely-detection mechanisms to maintain the personal data privacy of our clients. In addition, O2I recognizes that our employees' attitudes towards data privacy are key to addressing any security concerns our clients may have. To address this issue further, we conduct detailed background checks on all employees before they are hired, and require that they undergo training in data security processes and sign confidentiality agreements.
At O2I, we take data privacy and security very seriously. That's why we have dedicated a substantial portion of our budget to making sure that our security measures are built-in to our processes, IT infrastructure and network. To prevent security breaches and data misuse, O2I implements:
Data privacy and security have always been concerns when outsourcing work. Anti-outsourcing lobbyists in the US and the UK often claim data privacy and security concerns as some of the main reasons to curb offshore business partnerships. Companies are under increasing pressure from legislation that mandates customers' financial and medical data be kept safe. This can serve as a powerful deterrent for companies who may have been considering outsourcing, especially if they're unsure of the laws in countries like India.
Most data privacy and security concerns about outsourcing are unfounded. So what is India doing to combat misconceptions about outsourcing to their companies? India is fiercely determined to maintain its image as a safe destination for outsourcing. BangaloreIT.com is an IT summit held every year in Bangalore. International business experts, companies, and IT professionals educate participants on key issues like best management practices in outsourcing, wireless technology, third-generation technology and information security among other things. Companies and industrial organizations share information and updates on outsourcing and issues related to privacy and data security.
Indian organizations like the National Association of Software Services Companies (NASSCOM) have been playing a very pro-active role in enforcing data security in Indian companies. They encourage Indian companies to share information on back office workers, create a certification authority for safety, and plug gaps in Indian laws by familiarizing themselves with international laws.
NASSCOM's 4-step initiative creates awareness and sets guidelines adhering to international laws and best practices for companies and employees:
NASSCOM partners with various agencies and organizations like the Homeland Security Department, industry bodies, think-tanks and global security boards to advance the cause of e-initiatives.
NASSCOM works with the IT/ ITES sectors to educate professionals and lawmakers about the latest international laws and best practices.
NASSCOM also works with government bodies to enact policies and laws. Some important initiatives include:
NASSCOM works with police departments, legal experts, lawyers and corporate and industrial bodies to ensure constant checks are in place to recognize and initiate action against security breaches.
A combination of all these efforts ensures that Indian companies are kept on their toes regarding data security and privacy.
The proactive measures put in place by the Indian government and individual companies, such as O2I, have definitely made an impact. Hill & Associates, an enterprise security and risk management consultancy firm, conducted a study that revealed the Indian cities of Bangalore, Hyderabad and Mumbai are low-risk outsourcing locations.
You can trust O2I to take good care of your data privacy and security. Contact us with any concerns you may have, and of course, to get a free quote for your outsourcing needs.
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