Digital Query Assistant Services

Increase your chances of upselling and cross-selling with our digital query Assistant services. Prices start at $15/hour

With increasing interaction channels, it is becoming harder for brands to meet customer service expectations. Inefficiencies in addressing consumer concerns can hurt your brand reputation. Digital query assistant services may be the only way to fill the cavities as it integrates interactions across disparate communication channels. This AI-powered self-knowledge system enables brands to optimize customer interactions, reduce call resolution time, and boost productivity.

Outsource2india has 23 years of experience offering DAQ solutions to international clients. With every interaction, our chatbots provide relevant and contextualized content to customers. They integrate effortlessly with service center software, ticketing systems, and CRMs. Reach out to our experts now to discuss your specific business needs. And we will deliver customized, industry-specific DQA solutions that deliver on the business KPIs.

Our Digital Query Assistant (DQA) Solutions

Our predictive chatbots are an advanced computer program that stimulates engaging conversations with your customers; they help and guide them intuitively through every step of the way. Our services include -

1. Service Digital Assistant

   

   Our digital assistants guide your customers seamlessly through processes and functions. Thanks to our services, chores like personalized credit card approvals now take minutes instead of days. Also, with our chatbots, you can now reduce call center L1 calls by 40%.

2. Super-Agent Virtual Assistant

   

   Our bots, powered by cognitive learning, assemble knowledge and uses them for instant query resolutions. It increases agent productivity and reduces onboarding time by 50%.

3. Airport Virtual Steward

   

   Our virtual assistants improve passenger experience by intuitively guiding them through boarding and navigation processes. For better customer engagement, these bots are programmed with the ability to book meals, reserve taxis, and shop at the airport while at home.

4. In-moment Virtual Advisors

   

   Our in-moment virtual advisors help customers with travel guides, product recommendations, and the likes. They accumulate knowledge, provide guidance, and assist in personalized sales.

5. Financial Research Virtual Assistant

   

   Our digital assistants can serve as virtual research aids. Researchers can leverage them to create accurate reports on any topic. Also, end users can get correct answers to personalized queries on research.

Other Services You Can Benefit From

Why is Outsource2india the Preferred Digital Query Assistant Services Provider?

We are a digital query assistant company with extensive industry experience in dealing with global clients. We operate from multiple delivery centers to deliver the most cost-effective outcomes to our clients. Outsource digital query assistant services to us to leverage the following benefits -

• Effective Pricing

  We offer customized pricing to our clients. Our flexible payment modules enable you to hire qualified experts at the most reasonable rates. Our prices start at $15/hour.

• Increase Profitability

  The cost of retaining a customer is much lesser than that of acquiring new ones. Save costs and increase your profitability by enhancing the customer experience with our digital assistants.

• Highly Scalable Solutions

  We offer highly scalable digital query assistant solutions to clients. We can dial up or dial down our services with short notice at no additional costs. Also, our scalable solutions do not adversely affect the project timelines.

• State-of-the-art Infrastructure

  Our global delivery centers have top-notch equipment and the latest software. We leverage our world-class infrastructure to deliver international quality standards.

Customer Success Stories

O2I Developed a Robust Power BI-based App to Help a Logistics Operator Analyze Data

We developed a powerful Power BI-based app to help a leading transportation and logistics provider analyze and visualize large amounts of data.

Read more

O2I Developed a Feature-rich and Sophisticated Video Editing App for an App Distributor

We created a custom video editing app according to exacting specifications for Android and iOS for a leading app distributor.

Read more

Outsource Digital Query Assistant Services to Outsource2india

We are a software development service provider with two decades of industry experience. Over the years, we have served 18,000+ clients in 160+ countries. By outsourcing digital query assistant services to us, you get -

• An ISO-certified digital query assistant company with global experts
• Best-in-class digital assistants fit the bill perfectly
• A rich and interactive experience for customers
• Stringent security protocols for absolute data safety
• 24/7 customer service support with instant responses to queries

Reach out to us to know more about our digital query assistant solutions.