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O2I Developed a Facility Management App for an Emirati Client to Manage Appointments

Case Study on Facility Management App for an Emirati Client to Manage Appointments

The Client

The customer is a UAE-based leading provider of facilities management services, with headquarters in Dubai. They specialize in providing skilled and trained personnel for maintenance of equipment, technical services, and energy services.

Client's Requirement

The customer wanted an app that would make it easier for their customers to request or book a particular maintenance service or multiple services.

Business Challenges

  • The customer wanted the app to be accessible for the technicians as well - so two separate logins were mandated
  • They needed the booking process to be automated instead of manual

Our Solution

  • Our team at Outsource2india held a detailed meeting to understand the nature of services provided exactly
  • Our developers drew from their previous experience of creating similar applications
  • Our team successfully developed an app that gave users ultimate convenience in booking facility management services
  • The system took care of everything from scheduling technician appointments, generating reports, and handling issue escalations
  • Technology Stack

     MSSQL
     .Net
     Android & iOS

    The Result

    The customer's clients are very happy with the ease of use of the mobile app and the convenience they have when it comes to booking services.

    Outsource Mobile App Development to Outsource2india

    When you face constraints in connecting your business with end-users in a way that is conducive to a good relationship, Outsource mobile app development. We have 22 years of overall experience in software development and know more recent technologies to shape business image through positive experience. If you want to help your clients while tracking the progress of the event requested, we can build a custom app as we did for our UAE-based client. One that is rich in functionality and features to monitor requests from under one roof.

    Contact us today and we'll make your experience with us a great one.

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