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O2I's Inbound Call Center Services

We have expertise in a wide range of services, such as -

Call Center Software We Use

HubSpot Bitrix24 Talkdesk Five9 Zendesk Dixa salesforce LiveAgent Avaya

Why Choose us Over Other Service Providers?

Professional Call Center Agents

Professional Call Center Agents

Our agents have the required experience, skills, and knowledge, to handle any type of inbound customer support service.

Advanced Capabilities

Advanced Capabilities

We lend you a competitive edge in your domain. Our services include improved market coverage, quick responses to market conditions, expertise in account management and remote call monitoring features.

Rich Experience

Rich Experience

We have 23 years of experience in providing diverse inbound customer support to companies across verticals. Our agents are equipped to handle all possible on-call scenarios.

24/7 Support

24/7 Support

We provide 24/7 call center services throughout the year, even on weekends and holidays. Now, you can rest assured, knowing your customers' calls will always be answered.

Sophisticated Technology

Sophisticated Technology

Our call centers in India are equipped with the latest data and voice communication systems. We have a dedicated intranet connection that enable us to provide quick and reliable services 24/7.

Assured Customer Satisfaction

Assured Customer Satisfaction

With our specially trained inbound support agents, you can be sure of complete customer satisfaction. We offer unmatched quality in our operations which begets increased customer loyalty and better customer retention.

Why Offshore Inbound Customer Support?

Answering machines with pre-recorded messages are cold, inaccurate, and impersonal. Recent research has shown that customers prefer live telephone answering services instead. Having calls answered by a live representative in real-time will shoot up your sales and generate brand loyalty.

However, maintaining well-organized call center requires huge administrative setup. Outsource a non-core business function like inbound customer support and save a great deal of time, effort, and money. That way, you can -

  • Drastically reduce operational and infrastructural costs
  • Achieve higher service quality with dedicated and experienced resources
  • Benefit from an increase in customer satisfaction
  • Maximize revenue and productivity by quickly resolving customer queries
  • Easily expand your network and leverage on state-of-the-art infrastructure and technology of your vendor

Industries We Cater To

AerospaceAerospace
AgricultureAgriculture
AutomotiveAutomotive
Customs BrokerageCustoms Brokerage
DefenseDefense
EnergyEnergy
EducationEducation
EntertainmentEntertainment
FinanceFinance
FoodFood
HealthcareHealthcare
HospitalityHospitality
Information TechnologyInformation Technology
LogisticsLogistics
ManufacturingManufacturing
MultimediaMultimedia
Public SectorPublic Sector
PharmaceuticalPharmaceutical
Retail & eCommerceRetail & e-Commerce
TelecommunicationsTelecommunications
InsuranceInsurance
LegalLegal
Real EstateReal Estate

We believe in total transparency, and allow our customers to make informed business decisions.
Calculate your call center staffing and budget before taking the plunge!

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Inbound Call Center Services in Philippines

Apart from our call center services in India we also have our delivery centers in Philippines. Our team at Philippines comprises talented and multi-lingual contact center agents trained to handle clients from diverse cultures and regions. They provide high-quality services including 800 answering services, IVR services, virtual receptionist services, and more.

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Outsource2india – Your Ideal Partner for Inbound Call Center Solutions

Outsource2india understands that satisfied customers form the core of any great business. Our services help you reach out to your customers 24X7. We professionally handle their queries and resolve any issues quickly.

Let us know your queries regarding inbound call center services in India and our experts will reach out to you. We are committed to working as your partners to help you realize your business goals. We believe in total transparency and allow our customers to make informed business decisions.

Happy Customers

Outsource now and Join our 18488 happy customers!

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Flatworld Solutions Address

INDIA

Flatworld Solutions Pvt. Ltd.

No.6, Banaswadi Main Road, Dodda Banaswadi, Bangalore - 560 043


#81, Survey No.11, Indraprastha, Gubbi Cross,
Kothanur P.O., Hennur Bagalur Main Road, Bangalore - 560 077


Corporate Court, #15, Infantry Road,
Bangalore - 560 001


Flatworld Mortgage Pvt. Ltd.

No.744, 15th Cross, 24th Main, J P Nagar 6th Phase,
Bangalore - 560 078

USA

Flatworld Solutions

116 Village Blvd, Suite 200, Princeton, NJ 08540


Flatworld Mortgage LLC

116 Village Blvd, Suite 220, Princeton, NJ 08540


135 Camino Dorado, Suite 7, Napa, CA 94588.

PHILIPPINES

Aeon Towers, J.P. Laurel Avenue, Bajada,
Davao 8000


KSS Building, Buhangin Road Cor Olive Street, Davao City 8000

Our Customers

Key Differentiators

Call Center Services in Philippines Hire Talented & Friendly Agents for your Call Center Read More