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Outsource Social Media Monitoring Services

Social Media Monitoring Services

With over 74% of the online consumers relying on social media platforms to gather reviews about products and services, the importance of social media in business can no longer be questioned. We at Outsource2india allow clients to not just monitor but respond decisively to various online activities that affect their brand. Our focused social media monitoring services boost customers' sentiments by analyzing brand-related posts and responses to enhance awareness, promotion, and preference. Outsource2india uses various analytic methods to calculate the involvement of the audience to augment sales and attract good leads.

With over two decades of research and analysis experience, Outsource2india helps you optimize your social media expenses on advertising and campaigns to ensure higher ROI. Working on your overall net performance score, we help you keep a tab on various social networking sites (SNS), blogs, and forums to help you understand your brand position better. With our social media monitoring reports, we help you strategize and refocus your marketing policies to capitalize on your presence in the global market.

Our Social Media Monitoring Services

Outsource2india offers comprehensive social media monitoring services that help you monitor news, comments, discussions, or reviews related to your brand, services, products, company, or personnel in the social domain, and help you understand the general consumer perception. Social media monitoring also plays a key role helps in business research and competitor analysis, and can help you provide solution to your prospects' concerns in the real time, thus turning them into consumers, and eventually brand loyalists. We provide business-changing insights with our specialized social media monitoring and analytics tools to extract customer engagement to help clients make smarter decisions in real time.

Whether you want to manage your brand reputation and brand perception, or wish to generate stronger relationships with your customers and prospects on the social media channels, our social media monitoring services provide you with the exact support you need.

Our social media monitoring services leverage following popular social media channels -

As your social media monitoring partner, Outsource2india scans through huge volumes of data presented each day by users to these social media platforms, and refer any mentions of your brand, growing trends within your industry, or responses to your products or services, and help in creating a positive image for your brand. Our social media analysts carry out the following tasks to ensure a positive brand positioning for our clients -

  • Notify brand mentions
  • Recognize strengths & weaknesses
  • Identify issues
  • Classify trends
  • Determine threats
  • Identify & benchmark social media campaigns
  • Devise response to threats
  • Share knowledge & expertise
  • Manage online reputation
  • Shape customer loyalty
  • Generate sales & leads

Our services ensure accurate social reporting, classified sentiment scoring, precise social measurement, augment influencer identification, improve overall SEO, etc. while providing a 360-degree perspective for your brand.

Why Choose Outsource2india's Social Media Monitoring Services?

Outsource2india has the best infrastructure, expertise to make use of popular social media monitoring tools, competent staff, and technology needed to actively engage with and monitor all major social media channels for any information related to your brand, products, and/or services.

We easily manage outbound posts as well as community engagement campaign analysis to help you achieve the business objectives with the help of social media marketing. Additionally, we ensure complete confidentiality and security of our client's data, so you can be certain that your business information will be in safe hands once you outsource social media monitoring services to us.

Social Media Monitoring Process We Follow

When you outsource social media monitoring services to O2I, we use a three-step process to ensure the best possible results for your company.



  • Tracking your social media presence
  • Interpreting customer interactions with your brand
  • Product or service-wise profiling


  • Classifying and clustering all data points
  • Sentiment auditing
  • Organizing your data


  • Delivering detailed insights
  • Recommending actionable tasks
  • Following up periodically

Monetize Your Social Presence with O2I's Social Media Monitoring

Outsource2india offers hassle-free social media monitoring services to our global clientele with our highly effective applications of predictive modeling in social media to offer best possible results.

Our team of social media enthusiasts leverages the best marketing tactics and ensures that your company has a great online reputation and goodwill across diverse social media platforms. Combined with maximum availability and economic service charges that save you up to 60% of the costs, we are a perfect choice for enterprises with a desire to cement social media presence.

If you have decided on outsourcing social media monitoring to India, contact Outsource2india today to learn more about our social media monitoring services.

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Our Clients

  • Alcon
  • Redwood E-Learning Systems
    Yale School of Management
  • Loomis
    Data Infinity
    Auto MiddleEast
  • Camnet
  • Eraid
    Financial Planning Association of Australia
  • International Career Institute
    Carole Holding
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Decide in 24 hours whether outsourcing will work for you.

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Have specific requirements? Email us at: research.info@outsource2india.com

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