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Customer Acquisition Services

Outsource Customer Acquisition Services

We provide cutting-edge customer acquisition services that integrate omnichannel marketing strategies at prices starting at $8/hour

It is no secret that increasing your existing customer base is the fastest way to achieve your short-term goals and grow your business. It costs 5 times as much to attract a new customer than to keep an existing one, and therefore modern businesses need to look at alternative ways to attract new customers. Only around 40% of the companies in the US have an equal focus on both customer retention and customer acquisition, while the rest are unsure about how to leverage customer satisfaction numbers for better business growth. Undertaking customer acquisition efforts to expand your current market share is an uphill task that requires efficient sales personnel and well-planned infrastructure. Add to that the fact that today's disruptive technologies are making it more difficult to reach out to new customers who bar such calls using call blocking apps and your hands will be full of trying to handle such complications.

At Outsource2india we help provide your company with cutting-edge customer acquisition services that integrate omnichannel marketing strategies helping you identify the exact opportunities to enable better business growth. With our customer acquisition and telesales services, you can build data-driven customer-centric business processes while making more informed decisions. Whether you are a startup that has just started onboarding new customers, or an established business looking to attract a new audience, our customer acquisition outsourcing services can help you with all this and more in a very short period.

Our Customer Acquisition Services

When it comes to outsourcing customer acquisition services, there is no need to waste time trying random tactics that only eat up more of your time and money. With our help, you can focus on developing your product while leaving the lead generation and customer acquisition solutions to our expert customer acquisition team. We are one of the leading customer acquisition companies and our team of callers will come armed with in-depth information about your product and service catalog and have access to the latest digital tools and interactive CRM systems to increase overall efficiency.

Our Telesales and Customer Acquisition and Retention Services include -

  1. Customized Inbound and Outbound Telesales Services

    Customized Inbound and Outbound Telesales Services

    Our team will make custom outbound calls and also take incoming calls regarding your business efforts. Our state-of-the-art CRM system will help you keep on top of every potential customer and their queries as and when they come.

  2. Lead Generation

    Lead Generation

    Our lead generation services can result in more definitive appointments for your sales team. We create a focused message, research your target market, and ensure your value proposition is clearly defined when approaching new customers.

  3. Online Market Research

    Online Market Research

    Our sales team is extremely capable of handling various market research techniques to help you customize your offerings as per consumer demands. We can take care of customer opinion surveys, customer satisfaction surveys, seminar evaluation surveys, employee surveys, mystery shopping, and blind surveys, among others.

  4. Multi-media Campaigns

    Multi-media Campaigns

    A successful customer acquisition campaign requires a well-put-together plan combined with efficient execution. Our customer acquisition team helps you reach out to your customers directly and run their operations only during the campaign timeline for maximum effectiveness within a short period.

  5. Customer Retention Services

    Customer Retention Services

    If you are bleeding customers or are facing increasing competition from young, upstart companies, our customer care & customer retention services can help. Our expert team of callers can help you retain customers by implementing a last-step retention strategy on-time and before the customer or client is lost forever.

  6. Search Engine Marketing

    Search Engine Marketing

    With more than 90% of consumers looking on the internet to change their service provider, our effective SEM strategies can help you target a wide demographic of customers within a short timeframe.

  7. Cross-sell and Up-sell Programs

    Cross-sell and Up-sell Programs

    Cross-selling and up-selling programs are 5 times cheaper to conduct as compared to conducting new customer acquisition campaigns and helps you provide better customer service and gain better profits.

  8. Other Telesales and Customer Acquisition and Retention Services

    Apart from the above, we also provide the following customer acquisition support services -

    • Product Information Requests
    • Project Detection & Qualification
    • Appointment scheduling
    • B2B & B2C Telesales
    • Database Creation and Updating
    • Appointment Scheduling
    • Workflow Management
    • Email Confirmation and Follow-Up
    • Fulfillment and Payment Processing
    • Personal Contact Programs

Call Center Software We Use

HubSpot Bitrix24 Talkdesk Five9 Zendesk Dixa salesforce LiveAgent Avaya
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target country
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shift coverage
Shift Coverage
average call count
Average Call Count Per Week
average handling time
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» Check the result below

Outsource2india presents one-of-its-kind and user friendly FREE Online Call Center Staffing Calculator. We have tried to make this calculator, concise, easy-to-use, and informative. It helps you calculate your call center outsourcing cost with least possible inputs. Hope this Call Center Staffing Calculator met your requirements and gave you an efficient experience and result. In case you need more information about our Call Center Staffing Calculator, please refer to our user guide

Our Customer Acquisition Process

Backed by our experience in working with industry leaders and startups around the world to develop their customer acquisition and retention strategy, we give you the ability to scale your sales and marketing teams by powering multiple prospective processes in-house. This includes voice, email, web, and social media channels. Our 4-step process includes the following steps -

01

Create the Right Database

We work with our clients to identify the best possible list of prospective clients or customers based on data analytics and history. Based upon your requirements, we can create a database consisting of strictly local people, or a global list so that you can target multiple different countries where your operations are based.

03

Lead Nurturing through Marketing Automation

Getting leads is not enough as not all of them are created equal. Based on their nature or requirements, some leads might be easy to secure while others might take a long time. Our professionals nurture your leads and ensure minimal leads are lost, and our marketing automation techniques allow you to focus on important tasks while allowing the automated process to help you out.

02

Employ Omnichannel Approach

Once we have the list ready, we reach out to those prospects not only through telecalls but, as per your requirement, we employ multiple channels such as email, social media, etc. to contact prospective customers.

04

Powerful CRM Pipeline

Our CRM and marketing tool is a high-tech, industrially-recognized software that allows you a birds-eye view of all that is going on in your customer acquisition process. Through this CRM, we can manage your leads, directly collaborate with your sales team, monitor campaigns, nurture clients and business relationships, etc.

Industries We Serve

We serve companies belonging to diverse industries such as -

Online and Retail Consumer Catalog Companies

Online & Retail
Consumer Catalog Companies

B2B Suppliers and Vendors

B2B Suppliers
& Vendors

Online Retailers

Online
Retailers

Resellers of Consumer and Business Products

Resellers of Consumer
& Business Products

Nonprofit and Fund-raising Organizations

Nonprofit &
Fund-raising Organizations

Business Publishers

Business
Publishers

Advertising Agencies

Advertising
Agencies

Multinational Companies

Multinational
Companies

Our Call Center Portfolio

Why Outsource Telesales and Customer Acquisition Services to Outsource2india?

At O2I, we believe that the customer acquisition processes should continue throughout the lifetime of your customer as long as he is with your company. Our strategies for customer acquisition also involve strategies for retention ensuring that your customer relationship and communication channels are always open. Some of the main benefits of choosing our services include -

  • Cost-effective Prices

    Our cost-effective methods help reduce operational costs for your company and help you achieve the maximum return on your investment.

  • Quality Training Provided

    We invest, recruit, and train the right kind of people as it is the key factor for high productivity, quality, and successful customer interactions. Specialized sales training is conducted for all executives to periodically ensure efficiency and accuracy in handling all customer queries and orders.

  • Superb Infrastructure

    State-of-the-art technology and back-up systems to ensure constant customer contact. Accent training is also given to all our operators before they start working on a project.

  • Effective Sales Strategy

    We use in-depth analytics which allows us to understand the behavior patterns of your customers and develop a sales strategy that is corroborated by strong data principles.

  • Experienced Tele Sales Consultants

    Our team of professionals has enough experience to understand your organizational framework and requirements and help to sell your products and services to customers efficiently.

  • Expert Customer Service

    With our experience in the field of outsourced digital acquisition services, we can effectively plan and design a result-oriented customer acquisition strategy that can help push your business to greater heights.

  • Domain Expertise

    With experience of more than 22 years in the field of call center services, we have the expertise and the required connections to help propel your efforts to the next level.

  • Performance Evaluation

    We conduct follow-up actions based on the results and evaluate the performances and effectiveness of every marketing campaign routinely for maximum impact. Performance indicators and quality standards are maintained throughout the entire customer acquisition campaign.

  • Timeliness

    The objectives and deadlines of our customers are always met and guaranteed to super-size your sales figures.

Client Success Stories

Case Study on Outbound Calling for a Real Estate Company

O2I Provided Robust Outbound Calling Services to a Leading Real Estate Company

A reputed real estate company was looking to obtain the services of an outbound calling service provider. We provided highly effective, timely, and affordable services.

Read the Case Study
Case Study on Outbound and Inbound Calling to a Top Software Provider

Outsource2india Provided Inbound and Outbound Calling Services to a Leading Software Provider

A top restaurant management software developer contacted us to provide high-quality inbound and outbound calling services. We provided highly professional services at affordable rates.

Read the Case Study

Outsource Telesales and Customer Acquisition Services to Outsource2india

Customer Testimonials

Outsource2india is a highly valuable resource for our company. They are very meticulous and pay great attention to all our requirements. We are more than satisfied with their services.

General Partner,
Manufacturing company in the US
More Testimonials »

Outsource2india's call center services have allowed global multinational companies to reach out to new customers and secure the best customer acquisition solutions in India. Our contact centers work 24/7/365 from multiple locations ensuring you never have to worry about time zone differences. Whether you are looking for customized acquisition solutions or want to implement your strategy with the help of an expert team of professionals, our cost-effective solutions can help you answer every business requirement.

Contact us right away for a quote and outsource customer acquisition services now!

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Flatworld Solutions Address

INDIA

No.6, Banaswadi Main Road, Dodda Banaswadi, Bangalore - 560 043


Corporate Court, #15, Infantry Road,
Bangalore - 560 001

PHILIPPINES

Lucita Building Lapu Lapu Cr. Sobrecarey Street, Davao City 8000

USA

116 Village Blvd, Suite 200, Princeton, NJ 08540

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