Our client is a daycare research company that offers information about affordable daycares in a suitable location. The client helps parents who want to avoid the painstaking search for suitable daycares within their locality.
The client was specific about wanting cold calling support to contact daycares and collect quality information before initiating the primary research. They choose Outsource2india for the project because of our excellent track record.
The lack of bandwidth was a major challenge as the client wanted the information within a stipulated time. They couldn't do so without hiring a team, thus adding up to their expenses. They also needed agents round-the-clock to block opportunities at a nominal rate.
Outsource2india's team assessed the client's need by working side-by-side with their team. We were able to comprehend their requirement before shortlisting suitable agents with a great cultural fit. The team of call center agents was onboarded within 6 business days and activated the cold calling program. The effort began to yield results from the first day itself.
The client expressed a great level of satisfaction with the list of information delivered to them in the format of their choice. In the days ahead of the project, they requested to scale and had more agents added to expand the team size. Therefore, the contract was renewed to increase capabilities and deliverables, which we succeeded in achieving.
Outsource2india is one the best outbound call center service providers in India with ISO 9001:2015 certification. We have over 22 years of experience in various call center services and do our best to commit to client's SLA. Our team also adheres to the standard policies concerning data security and timeliness. We have consistently been a go-to partner for over 300 clients globally and continue to expand our presence in more countries with high-quality outbound call center services.
If you were pleased with the effort our team had taken in the case of the abovementioned client, and have a similar requirement, get in touch with us today.
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