FAQs on Outsourcing Data Entry Services
Here's a list of the most frequently asked questions by our customers, when they outsource data entry services to Outsource2india. In case the question you are looking for is not answered below, or not addressed satisfactorily, please feel free to contact us.
1. How can I send my documents to Outsource2india?
You can send your documents to Outsource2india in the these ways:
Additionally, you can even ship or courier your documents to us. However, this method is not preferable unless you are dealing with bulk data like catalogs and directories, due to extra cost and time required.
2. How do I access your server and upload my files?
We will create a FTP site for you and give its login and password details. Also, we will provide you the path to upload your files. With these details you can easily upload your files to our FTP server.
3. How will you send the documents back to me?
After completing required data entry or data processing tasks, we will send completed files by any of the following methods -
- Uploading the completed files on a secure FTP server
- Sending completed files as an email attachment
- In case we access the files from your web-based application, we will complete the work on the same application
- After scanning the hard copy of your documents, we will either ship or courier the scanned soft copies to you
4. Do you offer a free trial?
Yes, we offer free trial for all our data entry services. You can avail that even before signing a contract with us to check the quality of our services, and decide whether to outsource to us.
5. Do you use any data management software?
Yes, we use proprietary software for data management, and decide on which software to employ depending on the project type and customers' requirements.
6. What are your working hours?
Our usual work timings are from Monday 7.30 PM EST (6 AM IST) to Saturday 3.30 PM EST (2 AM IST). But, we are open to do work on weekends if the situation demands and informed about the same by Thursday evening or Monday morning.
7. What is your Turn Around Time?
Faster turnaround time sets us apart from our competitors, and it depends entirely on the project and clients' requirements. When you outsource data management services to O2I, you can be assured that our turnaround time would surpass your expectations, read more.
8. Do you follow any data security measures?
Yes, we take data security, privacy, and confidentiality very seriously. When you outsource data entry services to Outsource2india, you can be assured of complete security. We take following data security measures:
- Confidentiality agreements, service-level agreements & non-disclosure agreements are signed at the onset of every project
- We have installed anti-virus software and firewalls in our entire systems, and update our systems with virus definitions on a regular basis
- We have restricted print permissions in our offices
- Security measures are installed at employees' systems to prevent data vandalism or theft
- We have installed processes to monitor and detect any breach of security
- We ensure that only the encrypted data is transferred from customers' end to our system to ensure that the data is deciphered only by the intended person
- All our systems are checked to meet defined security agreements
- The external drives have been disabled in our systems
- Security personnel are vigilant on a 24x7x365 basis at all our offices
- Employees aren't allowed to bring personal laptops, PDAs & electronic devices into the office premises
9. What is your pricing structure?
Our prices are highly competitive and help you save more than 60% on your operating costs. Generally, the prices start at $6 per hour, but vary depending on following factors:
- The term of the contract
- The complexity of the project
- The technology used
- Required skill and experience level of agents
10. Do you follow quality assurance processes?
Yes. We follow stringent quality assurance processes to ensure that our customers are provided with accurate data. Read more about the quality assurance processes at Outsource2india.
11. Do you offer data entry services in Spanish?
Yes. We offer Spanish data entry services and Spanish translation services.
12. Do you have the infrastructure to support data management services?
Yes. At outsource2india, we use the latest in technology and infrastructure. Read more about the infrastructure at Outsource2india.
13. What are the benefits of outsourcing data entry services to Outsource2india?
When you outsource data entry services to Outsource2india, you can benefit from the following advantages.
- Trained and experienced data entry professionals
- Accurate services
- Free trial offer
- Quick turnaround time
- Competitive prices
- Security, privacy & confidentiality
- Stringent quality assurance processes
Outsource data management services to O2I and give your organization a competitive edge. If you are interested in our image editing services, simply fill in the imaging form on our website and we will contact you within 24 hours.
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