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O2I Offered Development Expertise and Technology Support During Holidays to An Australian Client

Case Study on Development and Technology Support to an Australian Client

The Client

We served a client who is a reputed provider of financial solutions to banks in Australia.

Client Requirement and Challenge

Each year the client's business was being affected during the holiday season due to the unavailability of key resources. A surge in technical issues during holidays was resulting in backlogs. This was greatly impacting the development projects.

The client wanted an experienced partner who could provide technology support to ensure smooth development. This is where the client approached us for our expertise.

Our Solution

Outsource2india provided a managed services model to enhance the client's capabilities to deal with the technical support required during the holidays. We gained knowledge about the client's products and process two weeks ahead of the holidays and coordinated the work with their team.

Result

We streamlined the client's process with high-quality technology support and development. This enabled the client to have a peace of mind during the holiday. All deliverables were met on time and the client was glad about choosing us as their partner.

Outsource Development & Technology Support to Outsource2india

Outsource2india is the brand that several top companies consider when it comes to technology support and development. This is because we have been in the industry for the last 21 years and have been a go-to partner for small and large companies alike. We have provided high-quality and affordable support to enable our clients to focus on more critical functions. If you face problems similar to our client just get in touch with us and we will help you with world-class support.

Contact us and tell what you need and we will provide a custom quote and a walkthrough of the project to help you understand our methods.

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