Maintain and monitor your IT infrastructure and software with our dedicated IT support outsourcing services
Today, businesses across the globe are highly dependent on IT infrastructure to stay competitive and productive in the marketplace. With the proliferation of IT and software, there is a need for maintenance and monitoring on a 24/7 basis, something which regular IT staff might not have the time for. Therefore, it has become imperative to have dedicated IT helpdesk support that can act as a reliable fall back by offering a multi-pronged approach for frequent IT issues.
We are one of the leading IT help desk service providers and provide IT support that help improve end-user experience while ensuring all software and hardware are constantly monitored for changes and errors according to client requirements. Acting as a single point-of-contact, our helpdesk services allow our customers to access IT support-related vital functions such as troubleshooting, guidance for regular and routine IT issues, and capabilities for solving other relevant IT problems.
We are a leading IT support service provider. With the help of our extensive IT support, you can protect and safeguard your IT infrastructure investment against unknown threats and unexpected downtimes, while ensuring that overall productivity and functionality never takes a hit. Our outsourced IT support services for global businesses include -
Our remote IT support services consist of trained technicians and IT administrators who can help in troubleshooting frequent IT related problems quickly and efficiently, thereby providing you with an economical IT helpdesk solution. Our remote IT help desk support can be availed regardless of the location of your business, and our 256 bit encrypted and secure connections ensure a safe environment to carry out all routine and exceptional IT maintenance tasks, including the following -
It is a well-known fact that most modern business activities rely heavily on telecommunications. At times, it is difficult to avoid problems that arise in your company's communications channel which in turn can hinder productivity. Our telecommunications support services ensure that downtime is kept to a minimum, and include the following -
There are certain situations when normal remote support services fail to produce the expected results quickly. In such cases, all IT issues can be rectified on-site by our expert IT support professionals, who ensure that the clients' IT systems keep running without any disruption or outages. Our on-site services include -
Global organizations have started using a wide variety of technology products for their day-to-day processes. This requires maintenance and assistance of devices such as computer hardware, software and mobile devices. Timely and adequate technical support ensures smooth and hassle-free functioning of these devices. As part of our technical IT support, we provide the following -
We take pride in providing our clients with a comprehensive IT support solution that combines multi-platform support with state-of-the-art security features. This allows us to support all your IT devices and systems, anywhere in the world, with equal care and with full compliance to your business requirements. By outsourcing IT maintenance services to us, you can choose to avail of the following additional services as well -
Our managed IT support services helps clients helps monitor, troubleshoot, maintain, and adapt corporate IT infrastructures.
We provide thorough project management and business IT support services to small and large companies from across the world.
Our cloud experts help you migrate your business processes to the cloud and leverage all that the cloud has to offer.
We have a team of seasoned IT consultants who provide a comprehensive range of IT consulting services to global enterprises.
If you are looking to ensure that your IT infrastructure runs smoothly, we are here to help. We can help you realize the full potential of your infrastructure.
Our managed helpdesk services can help your firm through continued service improvement process to reduce IT issues and risks.
Raise a ticket and inform us of the issue being faced
Our IT experts will contact you to address your concerns
We first try to solve the issue through self-help channels
For complex issues, our experts guide you on how to proceed
We resolve the issue and close the ticket
Our time-tested and skillfully rendered IT helpdesk and maintenance services are offered instantly upon demand, thereby ensuring seamless functioning and smooth workflow in busy organizations. Our exposure to global standards and practices enables us to provide timely protection and support to your IT infrastructure, and we leverage the best IT helpdesk software to provide you the following value-added benefits -
A single point of contact for any IT issues ensures all problems are attended to as soon as possible.
Reliable security and confidentiality features for a safe working environment.
Unique services perfectly aligned with your business needs.
As a top IT support service provider, we provide our services at highly competitive rates and always deliver within deadlines.
Voice based, web and electronic IT support for multiple platforms.
Extensive reporting features including daily reports, as per your requirement.
We have a team of seasoned IT consultants who provide a comprehensive range of IT consulting services to global enterprises.
We provide comprehensive software development services for eacting requirements by using the latest technologies.
Our enterprise solutions are designed to help clients streamline processes and cut costs while boosting productivity and efficiency.
Software testing is something our testers work on everyday. We routinely test applications and ensure they are bug free and work flawlessly.
We help enterprises hire highly experienced software developers on a pro-rata basis with our IT staff augmentation services. Our expert developers are proficient in widely used free and proprietary software platforms.
Get hybrid, native, or web aps across multiple devices with cross-platform functionality with our mobile app development services.
We developed a powerful Power BI-based app to help a leading transportation and logistics provider analyze and visualize large amounts of data.
Read more
We created a custom video editing app according to exacting specifications for Android and iOS for a leading app distributor.
Read moreI want to thank you for the professional way in which you are managing the project and meeting our deadlines.
CEO, Technology Company, UK More Testimonials »We effectively manage your vendor requirements, maintenance costs, and the stability of your IT infrastructure with extreme dedication, allowing you to -
Contact us to outsource IT support and maintenance services and reap the benefits of partnering with a global leader!
Decide in 24 hours whether outsourcing will work for you.
Have specific requirements? Email us at: 
Flatworld Solutions
116 Village Blvd, Suite 200, Princeton, NJ 08540
Flatworld Mortgage LLC
116 Village Blvd, Suite 220, Princeton, NJ 08540
135 Camino Dorado, Suite 7, Napa, CA 94588.
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