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Outsource Insurance Services for Agencies

Insurance Services for Agencies

Does your insurance agency deals with hurdles like product commoditization, dwindling margins, minimized growth or lack of real-time information? If yes, then what you need is an insurance service provider who can help you solve these problems. Most insurance agencies today face the brunt of constantly evolving regulatory regimes, reduced customer loyalty, and hard-to-maintain legacy applications. In the last few years, the unstable economic environment coupled with a steadily slow market has impacted insurance agencies negatively. This turn of events has forced insurance agencies to radically modify their cost structures and stand up to lesser margins while fighting a not-so-receptive market.

Outsourcing support for insurance agencies can help you to function efficiently and economically while trying to automate as many processes as possible. To ensure maximum growth and optimum benefits you should reuse your critical assets while streamlining your processes. Though you can make use of real-time quoting tools and the latest online marketing strategies, there are some tasks that are best outsourced to a professional insurance BPO. At Outsource2india, our team of licensed insurance agents can provide with fast, affordable, flexible, and scalable support for insurance agencies across the globe.

Services We Offer

Having gained years of experience as an insurance BPO service provider, we understand that the needs of each insurance agency are different, based on their unique business needs. As our valuable partner, we promise to deliver services that not only meet your needs but also add value to your enterprise. Outsource2india is a one-stop destination for anything that your insurance agency will need be it Life Insurance, Annuity Insurance, Property and Casualty Insurance, or Health Insurance.

Some of the insurance services we offer for agencies include -

  • Insurance Claims Administration

    If the administration of your claims process is costing you the time and effort we can help you set up claims, check eligibility, perform document imaging, handle disbursement, audit, and settle accounts. Our process is fast and efficient because we use a range of software to detect and remediate problems quickly while enhancing compliance.

  • Certificate of Insurance (COI)

    We ensure that the procedure of receiving and issuing a certificate of insurance is seamless, quick, and error-free. Our team of insurance brokers will make sure that accuracy is maintained through efficient third-party communication and a stringent processing of the revised certificates is carried out after the policy is renewed.

  • Insurance Quote Summary

    Our team of skilled insurance professionals can expertly work with multiple carriers, avail insurance quotes and then chart out a summary that exactly meets the requirements in the client proposal. As a bonus, Carrier Financial Ratings for each quote summary can be extracted.

  • Document Indexing and Filing

    Are you unable to find a document when you need it? Or maybe, you have a pile of documents incorrectly labeled? This is where our document indexing and filing services can help. Each document will be segregated, labeled, and indexed according to your naming conventions. This way, you can easily search and retrieve any document at any given time.

  • Loss Run Processing

    Our team at Outsource2india can help you save on precious time and effort. We will send loss run requests to previous insurance carriers. Next, we will provide loss run data during a policy renewal. Before a claim report is prepared, the loss run data will be analyzed and sent to the team of underwriters. The team will be notified if the loss run data is missing.

  • Policy Checking

    A fast and accurate process is something that every insurance agency looks out for. We can help you with that. Each policy document will be reviewed for errors, correctness, and completeness. If there are variances, it will be recorded and reported to the insurance carrier, along with a request for a revised policy document. Through this process, you can be sure of policy documents being accurate without the trace of any variances.

  • Renewal Exposure Summary

    Our team can keep a track of renewals in advance and send renewal reminders when needed. This service can help you save the trouble of planning and managing insurance policy renewals. Before the renewal process commences, we ensure that any adjustments to the insurance policy are taken into consideration, such as, receiving renewals requests or interacting with a carrier for a renewal.

  • Billing and Accounts Receivable

    Have you always thought that on-time payments are impossible to achieve? Not anymore. With billing and accounts receivable services, a team of insurance billing experts will ensure the timely delivery of all your invoices to the respective carriers. Regular follow-ups will also be carried out to ensure on-time collection of payments. Premium installments on a policy will also be set up as per the requests from customers. When a payment is received, it will be recorded and then indexed into the database, where an archive will be maintained.

  • Insurance Agency Management Services

    Our team at Outsource2india has the required skills and expertise to provide you with error-free insurance agency management services. We have been helping top insurance agencies with key insurance back-office operations such as policy management, claims management, commission management, insurance reporting, insurance accounting, etc.

  • Insurance Bookkeeping and Forensic Accounting

    We will take great care to ensure to keep your claimant's account clean and concise. We will handle insurance bookkeeping to maintain accurate accounts. Additionally, our forensic accounting will investigate delinquencies and resolve errors before it becomes a major complication.

  • Public Policy Engagement Services

    At Outsource2india, we help our partners in public policy engagement by providing well-researched data that can help our partners to take part in policymaking at all levels. With our public policy engagement services, we train and equip our clients with the statistics that enable them to educate and deliver messages to advocates and key policymakers about the issues.

  • Policy Owner Services

    If you're a policy owner, you'd need expert help to navigate the policy application, registration, and claims process. This is because insurer's often lack bandwidth to answer your queries and concerns. When you go through us, we make sure you have the process assistance all along way.

  • Insurance Credentialing Services

    We validate the insurance request and perform preliminary credential checks on the account to ensure the claims are from legit insurance holders to save you the extra effort in running background checks.

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Insurance Software we use

Vertafore Nexsure Aspire InsurancePro HawkSoft Agency Matrix Applied Agency Management Newton Agency Solution Agency Systems Insly SEMCAT A1 Tracker Jenesis Agent & Broker Software (ABS) SIBRO 1app - C2MS Insurance Software AgencyIntel QQCatalyst Board EverString Halo IBM SPSS Infer Insurance Analytics Radius SAS Advanced Analytics Statistica Decisioning Platform A1 Tracker ClickClaims PLEXIS payer platforms Record360 Virtual Claims Adjuster Bitrix24 Commission calculator CommissionsEZ CommissionTrac EvolveSPM GoalPost GreenWave Iconixx Incentive SPM inLOGIC.ca Advanced Insurance System Caseblocks Cases CRM Claims Manager DocuPhase HealthQx HEALTHsuite INSIS PCRS QUICK CAP Intuit QuickBooks Billbooks MYOB Invoice Studio Tradeshift Sage CheckMark MultiLedger Invoicera

Customers We Cater To

We offer several distinctive benefits to our customers as compared to our competitors. As your insurance service partner, we promise to offer services that are crafted to your individual needs and deliver in a timely manner. Serving global insurance agencies for almost two decades now, we have gained enough confidence to cater to clients from different domains. Some of our esteemed clientele includes -

  • Insurance administrators
  • Third-party administrators
  • Property and casualty insurance agencies

Why Should Agencies Choose Outsource2india for Insurance Support Solutions?

Outsource2india can assure you of quick, seamless, flexible and premium quality insurance services at a price that is affordable. Partnering with Outsource2india for insurance agency solutions can help you leverage the following benefits -

  • Trained & Experienced Team

    A trained team of professional insurance agents with experience and expertise in managing insurance processes will cater to all your insurance needs

  • Quick Turnaround Time

    Lightning fast turnaround time combined with 24/7 support for insurance agents, insurance agencies, and customers

  • Compliance

    Assured compliance with insurance regulations and norms while providing you with top-quality services

  • Affordable Prices

    Our services ensure that there is an increase in productivity with a sharp reduction in overhead costs

  • Data Security

    We follow complete confidentiality agreements and make sure that all your information is completely safe with us

  • Assured Revenue Growth

    Our team at Outsource2india guarantees a rapid growth in revenue through multiple distribution channels

  • Reduced Client Attrition

    We ensure that there is reduced attrition through consistent and rewarding customer experiences

Outsource to Us for Reliable Insurance Services

Over the last 22 years, we have gained extensive experience in working for global insurance agencies across time zones. We have successfully streamlined processes, minimized turnaround time, reduced overhead cost and accelerated productivity with our cutting-edge services, combined with the best in infrastructure and professional team members. Our cost-effective services have helped clients to invest in other core competencies of the company and generate better revenues. Our experienced team of insurance agents is well-trained to handle any kind of insurance service requests.

Get in touch with us today to find out how we can assist you with services that are sure to impact your enterprise.

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Insurance Back-Office Management Services - Flatworld Solutions

If you are an insurance agency or an Insurance carrier struggling to reduce time spent on transactional processing & compliance, look no further! Flatworld Solutions Insurance Back-office support can help you streamline the back-office process, improve operational performance, reduce operational costs, and speed your business growth.


Our Clients

  • Alcon
  • Redwood E-Learning Systems
    Yale School of Management
  • Loomis
    Data Infinity
    Auto MiddleEast
  • Camnet
  • Eraid
    Financial Planning Association of Australia
  • International Career Institute
    Carole Holding
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Decide in 24 hours whether outsourcing will work for you.

We respect your privacy. Our Policy.

Have specific requirements? Email us at: insurance.info@outsource2india.com

Flatworld Solutions Address


No.6, Banaswadi Main Road, Dodda Banaswadi, Bangalore - 560 043

Corporate Court, #15, Infantry Road,
Bangalore - 560 001


Aeon Towers, J.P. Laurel Avenue, Bajada, Davao 8000


116 Village Blvd, Suite 200, Princeton, NJ 08540

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