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In the midst of the Covid pandemic affecting the whole world, Flatworld team has rallied around minimizing service disruptions for our customers, while ensuring the safety and security of our employees and the community.

We have over 3500+ team members working remote, all managed within a week. Read more

Product Information Request Services

With an increasing number of products being launched each day by various organizations, product information request services and product support service have become undeniably an integral part of any business. A company, with any kind of business profile, may find it difficult to handle the department of product support service as it may subtract the valuable energy from the reservoir meant for its core business.

So it is wiser to outsource such a job to another organization which has the infrastructure and experience in managing product information request services. Outsource2india (O2I) is one of the world's leading providers of offshore product information request services to global customers. If your organization is looking for quality product information request services, then your search ends at Outsource2india.

Product information request services offered at Outsource2india

O2I offers the following product information request services -

  • Product support services
  • Product information services
  • Service information services
  • Feature services
  • Accessories services
  • Upgrade services
  • Warranty services
  • Other client specific services

Call Center Software We Use

HubSpot Bitrix24 Talkdesk Five9 Zendesk Dixa salesforce LiveAgent Avaya

Product information request process at Outsource2india

O2I follows a stringent work process to ensure good quality and timely service information request services to its customers. The prominent steps in our product information request process are as follows -

  1. Our team of service information experts first goes through all the information about the product provided by the customer
  2. Our product information request team then develops a quick acquaintance with the product and the information related to the product
  3. O2I's professionals will then try to understand each and everything about the product and the expected queries related to the product
  4. Finally, our product information request professionals then prepare themselves to quickly adapt to unusual and unexpected queries and equip themselves to prove the superiority of your products/ services to your customers

As our product information request customer you will only have to provide a few guidelines, the detailed catalogue and any important information related to your product. We will monitor the entire work process through which information is being supplied to your customers and upgrade them as per your requirements.

Our Call Center Portfolio

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Outsource2india presents one-of-its-kind and user friendly FREE Online Call Center Staffing Calculator. We have tried to make this calculator, concise, easy-to-use, and informative. It helps you calculate your call center outsourcing cost with least possible inputs. Hope this Call Center Staffing Calculator met your requirements and gave you an efficient experience and result. In case you need more information about our Call Center Staffing Calculator, please refer to our user guide

Why outsource product information request services at O2I?

There are many benefits of outsourcing your work to O2I. Outsource2india has -

  • Vast experience in handling the department of product services for various industries. It can provide the service for any kind of a group with any sort of business profile
  • Well trained employees and advanced technology
  • Round-the-clock services on a 24x7 basis
  • Capability to handle high volume phone traffic at any time by expert operators
  • Cost effective services
  • Effective customer response and solutions within a very short span of time
  • Operators who are well trained experts in handling products from any industry and whose commitment to the work is matchless
  • A team of experienced service information request professionals who are highly communicative and have a better understanding of the psychology of customers

Outsource your product support service work to O2I and empower your product with our expertise.

Start offshoring product information request services and service information request services today.

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Starts @
$8/hour

Avail best-in-class services at affordable rates

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Have specific requirements? Email us at: callcenter.info@outsource2india.com

Flatworld Solutions Address

INDIA

No.6, Banaswadi Main Road, Dodda Banaswadi, Bangalore - 560 043


Corporate Court, #15, Infantry Road,
Bangalore - 560 001

PHILIPPINES

Lucita Building Lapu Lapu Cr. Sobrecarey Street, Davao City 8000

USA

116 Village Blvd, Suite 200, Princeton, NJ 08540