Are you struggling to provide your customers with personalized customer support and real-time convenience to them? Are you looking for ways to save marketing costs, increase sales and conversions, and build a long-term relationship with your customer? Then, it is the right time to employ live chat support for your business. Outsourcing chat support services can give you ample amount of time to concentrate on your core activities and help you save costs.
Outsource2india, a leading outsourcing company in India, offers cost-effective online chat support services to customers around the globe. Our comprehensive live chat support provides personalized customer service for various technical as well as non-technical products and services.
Live chat support helps companies interact with their customers by proactively inviting them to an online chat to provide support regarding their products or services in real-time. Chat support provides companies with an effective two-way communication system that can be utilized as an interactive customer support tool, as well as an effective marketing aid that converts browsers into buyers by providing them with sales and marketing support.
Additionally, in comparison with live phone support, which requires heavy initial investment and high operating expenses, live chat support is available at a cost-effective and affordable price structure. We also specialize in providing the best-in-class video chat customer services at cost-effective prices.
Online chat support is pre-configured, easy to install and does not require additional modules or add-ons to be installed by the visitor. It uses functionalities available in any modern browser by default. When a visitor to your website requires the assistance of any kind, all they have to do is click on the "click-to-chat" button prominently placed on your website. This will initiate a live chat session with a customer care executive, who will provide real-time answers to the customer's queries, and also cross-sell and up-sell your products and services in the process.
Outsource2india presents one-of-its-kind and user friendly FREE Online Call Center Staffing Calculator. We have tried to make this calculator, concise, easy-to-use, and informative. It helps you calculate your call center outsourcing cost with least possible inputs. Hope this Call Center Staffing Calculator met your requirements and gave you an efficient experience and result. In case you need more information about our Call Center Staffing Calculator, please refer to our user guide
Choosing to install live chat support services on your website can give you several benefits -
Several industries across various verticals use online chat support solutions to sell their products online and provide superior customer support. O2I provides technical and non-technical live chat support for clients in the following industries -
Outsource2india has over a decade of experience in providing various outsourcing solutions to clients from around the world. Our efficient online chat support services will ensure greater customer care and increased profits for your business.
We set up support operations such as voice support, chat support, and e-mail support for the client. Our services resulted in improved customer satisfaction and a reduction in operating costs.Read more
A leading online medication retailer was looking for a reliable customer support service provider. Our team provided the services within a quick time and helped the client save costs by almost 40%.Read more
We have no doubt that Outsource2india will be an asset and a trusted partner to any business that is looking for help with customer support.MD,
Outsource2india has been a leading provider of live chat support services in India and a host of other customer support services to clients around the globe. We believe in total transparency and allow our customers to make informed business decisions. Calculate your call center staffing and budget before taking the plunge! Gain higher conversion rates and increase your online sales with our customized chat support services.
Our team comprises highly experienced and skilled chat agents who are trained to handle customers from different industries and parts of the world. If you are looking for a reliable, cost-effective, and efficient chat support service provider, then you have come to the right place. Get in touch with us today!
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