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CCTV Monitoring Services

CCTV Monitoring Services

Outsource2india is a leading provider of offsite CCTV monitoring services for commercial and non-commercial assets. Our remote CCTV monitoring enables your site to be monitored 24/7, ensuring onsite security and safety. Through remote video monitoring, our team of professionals can provide real-time video surveillance, monitor threats, follow intruders, inform authorities, and sound alarms when necessary. As a result, you won't have to relinquish any aspects of onsite video surveillance and security, as you will receive the same level of protection, at lower costs.

Perpetual security surveillance enables our IT security professionals to immediately identify and rectify any onsite security gaps. We also sound real-time alerts and inform the local authorities in case of a security breach, thereby warning any potential intruders and discouraging them against engaging in antisocial behavior.

CCTV Monitoring Services We Offer

Outsource2india has been a leading provider of CCTV monitoring services to its global clientele. We have a monitoring team who oversees and coordinates the use of CCTV at the sites. We ensure that we follow the site policies, guidelines, and procedures in the monitoring of the cameras. Some of the key services we offer include -

  1. Video Monitoring

    Our video monitoring team can help you set-up and conduct video observations of public areas that are in plain view of others. Our team is trained to use the camera appropriately in terms of the technical, legal, and ethical parameters. We will monitor the proceedings based on suspicious behavior and respect the privacy of other people.

  2. Quality Assurance

    Our monitoring team head will be conducting oversight of CCTV operator activities and performance. They will also conduct periodic and unscheduled reviews to ensure that the performance always stays top-quality. These processes will help in keeping the operations smooth and efficient.

  3. CCTV Monitoring Documentation

    Each of the incidents observed on the CCTV will be documented for future purposes and generating reports. Our team ensures that the various details are added to the report such as the specific camera that was used, the area, timestamp, and any other pertinent information that was gathered by the CCTV.

Call Center Software We Use

HubSpot Bitrix24 Talkdesk Five9 Zendesk Dixa salesforce LiveAgent Avaya

Cutting-edge Surveillance Technology

Our customized CCTV monitoring solutions make the best use of the latest technology available in the market and are specifically designed to suit our clients' needs. To be precise -

  • Our security systems can be customized and linked to work with different software systems for employee identification, crisis management, and call tree applications among others
  • CCTV monitoring software that we use can be integrated with on-site alarm systems, perimeter alarm systems, and body-worn video cameras, ensuring immediate identification and action
  • State-of-the-art surveillance recording with playback and secure archiving to assist in case of any possible legal proceedings
  • Optimized network bandwidth for the best centralized and decentralized IP camera surveillance using security assets that are already in place

Video Surveillance - The Process

Video surveillance accurately captures every activity that occurs at your premises. We follow the following process steps to provide foolproof surveillance -


The CCTV alarm system will be connected to a remote monitoring station through the internet. Depending on your choice, you can make the connection live on a 24/7 basis or only when your site is unattended


If there is an intruder, a fire, or any unusual activity, the security system will detect it and an alarm will be immediately sent to the remote monitoring station


The footage of the CCTV will be directly routed to the operator's monitoring screen. The operator will then pan and zoom multiple cameras to view your site from different angles and investigate the cause of the alarm


If any suspicious activity is spotted, the remote operator will quickly take the necessary action. The key holder for your site will be immediately notified and emergency services will be informed. A live audio warning will also be issued to stop the intruder in his tracks

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Advantages of Remote CCTV Monitoring Services

Proficient CCTV monitoring and surveillance is important for protecting the assets of your company, preventing an unauthorized access, and maintaining industry-specific safety protocols. Our surveillance solutions offer a great advantage in the following circumstances -

  • Real-time verification of staff and reviewing the compliance of health and safety practices on the unfinished/finished industrial sites
  • Protection for personnel and property on construction sites and factories with unattended heavy machinery
  • The visual deterrent of vandalism, theft, and acts of aggression (video evidence can be used in legal proceedings as well)
  • Potential reduction of staff costs on-site with the utilization of RVR (available 24/7)
  • The bonus of peace of mind knowing that our CCTV surveillance is working in conjunction with monitored intruder systems

How about reading an article on 8 Ways Your Call Center Can Benefit from CCTV Monitoring.

Effective CCTV Monitoring and Surveillance

Outsource2india has a huge team of vigilant and skilled personnel to provide superlative security surveillance for each onsite facility. This includes testing features such as motion-detection, lighting, audio, and the operational network infrastructure. Further, all this information is stored securely to be accessed when necessary.

Our advanced CCTV video surveillance systems/surveillance solutions are often used to monitor -

  • Private residences
  • Commercial assets
  • Industrial sites
  • Constructions sites
  • Public areas
  • Factories
  • Restaurants
  • Warehouses
  • Vacant properties
  • Mobile towers
  • Retail stores
  • Banks and ATMs
  • Parking lots
  • Security agencies
  • Universities

Planning to set up a call center,but not sure what it takes?


Why Choose O2I for CCTV Monitoring Services?

Having been in the industry for over 20 years now, we have gained enough experience to provide highly customized services to our clients. Some of the reasons for you to choose us include -

  1. Affordable Monitoring Services

    We provide our clients with flexible pricing options and they must pay only for what they use, the number of resources used, etc.

  2. Experienced Team

    We have a highly experienced team of CCTV monitoring agents who are trained to work follow all the technical, ethical, and legal aspects of CCTV monitoring services

  3. 24/7 Live Monitoring

    Our services are available 24/7 and our dedicated project manager will act as a single point of contact for all your queries and project updates

  4. Real-time Alerts & Dashboards

    We have the latest CCTV monitoring tools and technologies in place which provide real-time updates via phone, messages, email, etc. through our customized dashboard

  5. Advanced Reporting

    We provide our clients with advanced reporting facilities including checklist-based monitoring and reporting which are tailored to suit your requirements

  6. State-of-the-art Infrastructure

    We have access to the best infrastructure in terms of large screens for better clarity, IP-based cameras, uninterrupted network connections, etc.

  7. Information Security

    We are an ISO/IEC 27001:2013 Information Security Management System (ISMS) certified organization which ensures that no data will be divulged to any third-party and is completely safe

  8. Ease of Scalability

    Our CCTV monitoring services can be easily scaled up or down as per the client’s requirements with ease and a completely hassle-free manner

Client Success Story

CCTV Monitoring for Multinational Restaurant Chain

CCTV Monitoring Services for a Multinational Restaurant Chain
We provided exceptional CCTV monitoring services to a leading restaurant chain which is based in several locations across the US and UK.
Read the case study

Outsource CCTV Monitoring Services to Outsource2india

With our video monitoring services, you can stay at ease, as your prized assets are be duly monitored 24/7, keeping you prepared to tackle any unwelcome situation. By contacting us, you can be sure to tackle any potential crime, accidents, or compliance issues head-on. Call or email us now and find out how Outsource2india can provide you with exceptional CCTV security surveillance solutions and a series of other call center services and customize them to your specific needs (if required).

Calculate your call center staffing and budget before taking the plunge!

We believe in total transparency and allow our customers to make informed business decisions. To protect what is important cost-effectively, contact Outsource2india now and discover our effective surveillance solutions!

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