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Outsource2india Provided Data Mining Services to A Vacation Rental Client

Case Study on Data Mining Service to a Vacaion Rental Client

The Client

Our client is a reputed vacation rental company that offered high-end luxury home rentals to prospective clients.

Client Requirement & Challenge

The client approached us in need of savvy data researchers who could be swiftly trained on their platform to identify and collect homeowner contacts.

The client was under a time constraint and requested speedier research and aggregation of homeowner contacts with cold calling response. We were required to expedite the process to ensure 100% client satisfaction.

Our Solution

The agents were chosen by assessing their cultural fit with the client's company. The qualification of the agent was thoroughly evaluated before shortlisting and the process was completed in just 5 days. The deliverables were fully met within the first week.

Process We Followed

We assessed the client's challenges and formulated a strategy that was simple and efficient. The client was convinced with our approach and signaled us to process with the service. The method followed by us were as follows -

  • Requirement Discovery

    We collected the client's requirement and took note of the possible challenges in the project

  • Project Planning

    The project was planned by navigating though the challenges without adding to their overhead expense and effort

  • Data Mining with Cold Email

    Initially, we dispatched cold emails to recipients whose email addresses were verified. This lowered the bounce rate and increased the click-through. The responsive recipients were segmented in a database

  • Sharing Contact List

    We shared the contact details of the prospective customers with our client and they were glad about our service level and quality of service

The Results

The successful outcome of the project prompted the client to express their satisfaction. The client also assured to scale up their requirement in the months ahead.

Outsource Research and Data Mining Services to Outsource2india

Outsource2india is an ISO 9001:2015 certified company with 20 years of experience in call center services. We have served over 30000 clients globally and have a steady stream of requirements from returning clients simply because we are the best. Our professionals are savvy agents who are trained in advanced call center tools and technologies. We handle client challenges with perseverance and attention to detail.

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