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Outsource2india Provided Outbound Calling to a Renowned Real Estate Company

Case Study on Outbound Calling for a Real Estate Company

The Client

The client is a leading real estate company based in the commercial capital of India, Mumbai. They help companies across the globe by creating projects which have international recognition and provide them with value and expertise in the industry. They are in the process of expanding their business across the country in the coming year.

Client's Requirements

The client was looking for a reliable and cost-effective outbound calling service provider who could provide them with cost-effective services. They wanted a team of call center agents who could call potential clients and convince them to visit their real estate sites. They already had an in-house team but were unable to generate the desired results.

The Challenges

Our team of call center agents had to face a few challenges during the implementation of the project. Some of the major challenges we faced include -

  1. The client wanted us to hire the right call center agents with great communication skills who could convince the clients to visit the client’s site.
  2. The client wanted us to work from their location using their own mobile devices.
  3. We had to create our own script for the project as the client did not provide us with one.

O2I's Solution

Our team of call center agents devised a plan keeping in mind the client’s requirements and the project challenges. As per the client’s needs, we on-boarded a highly skilled and experienced team of call center agents. We provided the agents with the required mock training before the project started. We created our own script for the project and leveraged it to get some of the quality leads for the client.

The Result

Using our project methodologies, we were able to get a lot of leads for the client and convince them to visit the site. The client was highly impressed by the quality of leads we garnered through the campaign and also the cost-effectiveness of the entire project. The client promised to work with us for future projects as well.

Outsource Outbound Calling Services to Outsource2india

Outsource2india has been a pioneer in providing quality outbound calling services and a series of other call center services to clients around the globe. We leverage the best and the latest tools and technologies while delivering quality services to our clients. We have some of the best and experienced call center agents on board who can cater to all your needs with ease.

Are you looking for a reliable and cost-effective outbound call center service provider? Then look no further, get in touch with us today!

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