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Outsource2india Helped a Prominent Virginia-based Cleaning Solution Firm with B2B Appointment Setting Services

Case Study on B2B Appointment Setting to Cleaning Solution Firm

Know how O2I's B2B Appointment Setting Service specialists helped the client get better-qualified leads at a cost-effective rate.

The Client

This client is a well-known family-owned cleaning service provider in Virginia, USA.

Client's Requirements and Project Challenges

The client contacted Outsource2india to help them grow their business through B2B appointment setting services. They had their own in-house support team, however, the cost per resource was high. Seeing O2I's expertise in the lead generation domain, the client approached us to revive and expand their customer base.

One of the biggest challenges that we encountered was collecting and screening valid customers' info. They did not have an integrated customer database rather asked us to pull out from yellow pages.

The Solution

We worked with the recruitment team to find the right agents and build a team of experienced professionals. At first, the client was apprehensive about the cost, but they agreed to continue considering the experience, quality of work and processing time of our resources.

  • Since the client had no comprehensive customer data, our agents faced obstacles in filtering out quality data from the yellow pages
  • The team started sieving out relevant data from the vast list of prospective customers
  • They made sure that the appointments they set were qualified opportunities
  • Agents also worked on cultivating relationships with the prospects who were not sales-ready

The client also arranged important training and Q/A sessions to clarify the queries of our agents. The agents have since performed the task steadily and precisely. So far, we did not encounter any problem.

The Results

The client was extremely satisfied by the results of our service and agreed for long-term collaboration.

Collaborate with Outsource2india for B2B Appointment Setting Services

Outsource2inida has been a foremost provider of B2B appointment setting services for customers worldwide for the last 20 years. With a broad portfolio of call center services, we provide top-notch services and understand the impact of lead generation services and its importance to the business.

At Outsource2india, we have more than 1,000 employees and nearly 100 virtual consultants. We are capable of handling large numbers of appointments, filter qualified leads, and nurture prospects to make them sales-ready. Contact us for a cost-effective, reliable, flexible, and high-quality B2B appointment setting services.

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