In the midst of the Covid pandemic affecting the whole world, Flatworld team has rallied around minimizing service disruptions for our customers, while ensuring the safety and security of our employees and the community.
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Know how O2I's B2B Appointment Setting Service specialists helped the client get better-qualified leads at a cost-effective rate.
This client is a well-known family-owned cleaning service provider in Virginia, USA.
The client contacted Outsource2india to help them grow their business through B2B appointment setting services. They had their own in-house support team, however, the cost per resource was high. Seeing O2I's expertise in the lead generation domain, the client approached us to revive and expand their customer base.
One of the biggest challenges that we encountered was collecting and screening valid customers' info. They did not have an integrated customer database rather asked us to pull out from yellow pages.
We worked with the recruitment team to find the right agents and build a team of experienced professionals. At first, the client was apprehensive about the cost, but they agreed to continue considering the experience, quality of work and processing time of our resources.
The client also arranged important training and Q/A sessions to clarify the queries of our agents. The agents have since performed the task steadily and precisely. So far, we did not encounter any problem.
The client was extremely satisfied by the results of our service and agreed for long-term collaboration.
Outsource2inida has been a foremost provider of B2B appointment setting services for customers worldwide for the last 21 years. With a broad portfolio of call center services, we provide top-notch services and understand the impact of lead generation services and its importance to the business.
At Outsource2india, we have 3500+ employees and nearly 100 virtual consultants. We are capable of handling large numbers of appointments, filter qualified leads, and nurture prospects to make them sales-ready. Contact us for a cost-effective, reliable, flexible, and high-quality B2B appointment setting services.
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