In order to achieve maximum business efficiency and effectiveness, enterprises rely on industry standard processes that are supported by the latest in technology. However, disruptive technology, a low capital and shrinking budgets are driving more and more enterprises to adopt Business Process as a Service (BPaaS) or "platform BPO" in order to achieve their goals.
Outsource2india's BPaaS delivery model, which is a part of our Business Process Outsourcing (BPO) Services, offers companies with the opportunity to take advantage of our best-in-class technology and standardized business process services for customer support, without any major expenditure. With the help of our specialized approach towards BPaaS outsourcing, we have enabled global clients shift from a high-cost model to a much more flexible, consumption-based price structure.
With the help of our BPaaS services, you can quickly adjust resources to meet the changing demands of your business, with greater flexibility and an improved collaboration of processes, people and technologies.
Our Global delivery models, cloud-based solutions and best-in-class BPO capabilities can offer flexibility in optimizing your customer service operations. Our customer service BPaaS solutions provide a next generation Omni Channel customer service platform, which can be used to efficiently manage customer service interfaces across chat, email, web, voice and social media channels.
Some of the key features of our BPaaS service offerings for the BPO sector include -
BPaaS is defined as the delivery of Business Process Outsourcing (BPO) services which are sourced from the cloud and used for multitenancy. Business process as a service is often automated and the pricing models are consumption or subscription based. Since business process solutions are cloud-based, they are accessed via an internet-based technology.
BPaaS' one-to-many delivery model uses a shared set of tools, which your enterprise can tap into on a pay-as-you-go basis. Through BPaaS, you can leverage point solutions, cloud-based ERP solutions and end-to-end applications that enhance global collaboration and connectivity in a streamlined manner.
How about reading an article on FAQs on Migrating Call Center to the Cloud.
O2I's BPaaS services can suit a multitude of business verticals, and is especially helpful to clients facing the following issues -
Our BPaaS solutions offer global clients an unmatched access to our state-of-the-art infrastructure, professional and trained staff and streamlined, tested processes. Outsource your requirement to us and leverage the following benefits -
At O2I, our BPaaS services can help in reducing the long-term cost of ownership for you by hosting a variety of applications on a private cloud. We make use of the key tenets of process management and optimization to bring you BPaaS solutions, which will enable your business enterprise to -
Outsource2india presents one-of-its-kind and user friendly FREE Online Call Center Staffing Calculator. We have tried to make this calculator, concise, easy-to-use, and informative. It helps you calculate your call center outsourcing cost with least possible inputs. Hope this Call Center Staffing Calculator met your requirements and gave you an efficient experience and result. In case you need more information about our Call Center Staffing Calculator, please refer to our user guide
At Outsource2india, we bring together our extensive vertical knowledge combined with capabilities across cloud computing, consulting and business processes to deliver BPaaS solutions that will revolutionize the way your organization functions. Our BPaaS services can make it easy for your business to achieve transformation in a holistic manner.
Read our article on Business Processes as a Service (BPaaS) - Opportunities and Challenges to know more about this game changing new platform.
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