Outsource2india's Quality Process for Learning Content Design and Development
O2I ensures the quality of the courseware through the entire development process. Quality checks by senior designers and developers are conducted at the end of each phase before client approval.
The following flowchart briefly outlines the quality process followed at Outsource2india.
At the end of the analysis phase, the client approves of the requirements.
At the end of the design phase, a senior instructional designer will QC the storyboard before it is sent for client approval.
At the end of the development phase our internal
QC team and the instructional designer working on the project will conduct a round of quality checks before it is sent to the client.
Support and maintenance provided during the implementation phase helps in ironing out any remaining issues during the implementation phase.
The evaluation phase further provides inputs to improve the effectiveness of the courseware produced.