Even though the healthcare sector is booming, the pharmacy business is still overlooked by the concerned professionals and is treated as an ancillary service. Nothing could be further away from the truth, as pharmacy business management is very important to the success of the whole healthcare system. Today, even as more than 50% of the pharmacy business is run by a small number of major retail organizations, pharmacy business faces considerable challenges due to globalization and rising costs.

Outsource2india offers value-driven pharmacy business services that cater to all pharmaceutical and medicine process management, or any other critical pharmacy business needs of our clients. We bring in our versatile domain knowledge, 22 years of experience, and our in-depth subject matter expertise to the table, thereby allowing us to offer scalable and time-critical pharmacy services as a one-stop solution.

Our Pharmacy Business Management Service Offerings

At O2I, we understand that unlike large companies which employ entire departments to take care of their pharmacy business, small, and medium-sized pharmacies cannot afford to support and train employees to perform such tasks. As a result, our pharmacy business service is geared towards not only helping you optimize the workflow of your pharmacy but also benefit from our world-class experience. Our services include -

1. Pharmacy Management Services

   With a deep understanding of the entire, end-to-end prescription management cycle, O2I offers you timely prescription processing services within quick turnaround times. Our service experts understand your pharmacy management processes in detail; including, run times, cut-offs, expectations, and cycles, assuring the best possible service delivery that maximizes your service bottom-line.

2. Pharmacy Billing Services

   Pharmacy billing is an important task since it helps to reconcile received payments as per the invoices/bills raised while ensuring that the amount paid by the insurance company and the co-payee equals the billed amount. Right from patient verification to payment posting, our pharmacists have handled countless pharmacy billing projects and have developed a standardized workflow mechanism which is in tune with your pharmacy billing requirements and will help you to increase your service excellence while ramping-up productivity.

3. Document Management Services

   Majority of the pharmacies in the US alone still rely on paper-based documents when it comes to running their day-to-day operations. Now, due to stricter government regulations and rising costs, efficient document management is the need of the hour for pharmacies. At O2I, we can not only help pharmacy businesses transit to newer facilities but also understand all the complexities involved, be it documentation, data integration, PIS conversion, process metrics, etc. As a part of our administration and support services, we create a well-defined work plan that keeps your daily workflow seamless and effective while helping you to smoothly implement a paperless document management system.

4. Mail Order Pharmacy Services

   Mail order pharmacies are significantly popular with customers because of the ease with which they can receive their ongoing medications. For pharmacy businesses as well, this method allows them to automate certain tasks and lower the pressure on their pharmacists. O2I understands what makes mail order pharmacy get you the desired results - process efficiency and faster system delivery. You can now save operational costs and focus on other critical aspects of your pharmacy business with our efficient mail order pharmacy solution.

5. Physician Referral Services

   Leveraging our extensive database, they strive to help patients easily reach out to their preferred physicians – as per their location, specialization, distance, and years of experience – and get immediate help and assistance, especially during an emergency. We also help healthcare providers expand their reach, increase their patient database, and perfect their healthcare deliveries.

6. Pharmacovigilance Services

   Our experts have helped clients develop next-generation technology solutions that accelerate their drug discovery processes and diminish patient safety risks, whilst maintaining regulatory compliance. Our superior solutions help researchers integrate data science and automation technology with human knowledge to make the drug discovery process faster and more efficient.

Tools Leveraged for Pharmacy Business Services

Being one of the leading pharmacy business services companies, we believe in providing our clients with the best quality services within a quick time. Some of the key pharmacy business tools and technologies we leverage while providing our clients with the desired services include -

Our Team of Professionals

At O2I, we empower first-time pharmacy owners as well as seasoned professionals to shift from a heavy, transaction-based manual pharmacy business to a high-performance and dynamic operational plan. Our key differentiators include a team of high-performance individuals, including -

• Subject Matter Experts - Our professionals are not only proficient in their own line of work, but help you achieve your goals faster by aligning our pharmacy services to your exact requirements

• Top Performance Managers - Pharmacy business needs project managers who can react on their feet and have the requisite knowledge and experience in multiple niche fields. Our dedicated project managers liaise with your team to ensure all services are delivered as per your expectations, and all initiatives have a visible impact on your bottom-line

• Quality Assurance Analysts - Our QA analysts monitor the progress of the project on a monthly basis in order to ensure we are constantly fulfilling our promise of making your business function better, smarter, and easier, all the while saving you significant costs

Other Services You May Benefit From

Reasons to Outsource Pharmacy Business to Outsource2india

Outsource2india offers superlative services and world-class customer experience to its clients. We are able to achieve this feat due to the able support of our team of experienced LTC specialized experts, pharmacy consultants, and pharmacists, who undergo continuous training to stay abreast with the latest developments in the field of pharmacy. Outsourcing pharmacy business services to us can give you access to the following benefits -

• Affordable Pricing Options

  Working with us on pharmacy business services can prove to be highly cost-effective and easy for clients. We provide our clients with highly affordable pricing options which will suit their budget and business requirement

• Patient Data Security

  We take patient data security very seriously. We are an ISO/IEC 27001:2013 Information Security Management System certified organization which ensures that all your patient-related data is completely safe with us

• HIPAA Compliance

  We begin with the project only after signing the HIPAA agreement. This ensures that all your patient-related data and other medical records are kept safe and not divulged to any third party without the required permissions

• Best Infrastructure

  We believe that providing great services to clients needs the support of great infrastructure. Our team has access to the best infrastructure in terms of world-class office spaces, uninterrupted network connections, and the latest tools and technologies

• Error-free Services

  Being one of the leading pharmacy business service providing companies, we believe in providing our clients with the best quality services. We are an ISO certified organization which ensures that we deliver only the best quality and completely error-free services

• Skilled Service Team

  Our team includes licensed pharmacists and trained resources (who deal with various categories of drug codes), quality assurance teams, teams well-versed with HIPAA compliance and Medicare part D, and teams capable of working under any pharmacy information system

• LTC Specialized Subject Matter Experts

  We have SMEs and professional resources trained in pharmacy information systems (PIS) like Helix, Frameworks, QS1, CIPS, HBS, etc., with expertise in dealing with various tools and formats such as CoverMyMeds, DocuTrack, Payor Rules, Facility Census, and more

• Global Delivery Excellence Model

  Helps us offer great operational reliability with the help of multiple centers of excellence present in both India and abroad. We operate 24/7 while making sure all your requirements are properly met

• Highly Scalable Services

  Our team has the required skills and bandwidth to handle any of the client's requirements and is capable of handling small to large volumes of pharmaceutical stocks and workflows

• 22 years of Experience

  O2I has been catering to the needs of global clients for over 22 years and has an unmatched capability to deliver service excellence in all pharmacy business plan services

• Single Point of Contact

  When you outsource pharmacy business services to us, we will assign a dedicated project manager. This manager will keep you updated about the project status at all times and solve any issues that you may have during the project

Client Success Stories

Outsource Pharmacy Business Services to Outsource2india

Outsource2india has been a leading provider of pharmacy business services in India. At O2I, we understand that owning a pharmacy business has its own set of challenges. From team building to staffing, streamlining processes, following industry regulations, pharmacy owners have a lot on their plate, and that is where we step in.

O2I is the pioneer in offering pharmacy business services in India and can help you increase your business returns with specialized pharmacy business and medical coding business services. Just get in touch with our team to revamp your pharmacy business today.

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