While global CEOs had equipped themselves for force majeure calamities as well as natural disasters and were ready with their business continuity plans, no one was ever prepared for a COVID-19 situation that could lockdown 150 countries at once and not allow the workforce to reach their offices! The future business contingency plans will, therefore, focus on working from home.
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As the transition from ICD-9 to ICD-10 befalls, we clearly understand the challenges and the benefits that complying with ICD-10 poses and offers. O2I is already ICD-9 complaint and our preparedness and adaptive nature makes us better positioned to offer ICD-10 complaint coding and billing services to our clients, as per their transition and compliance driven requirements. Soon all healthcare institutions would need to follow the ICD-10 requirements, and O2I has already enabled transition to ICD-10.
A major difference is the increased specificity of information which is conveyed in the ICD-10 codes. For instance, treatment for a burn on the right hand is just coded as "treatment for burn on the arm" in ICD-9 as against "treatment for a burn on the right hand" in ICD-10.
Other notable differences are tabulated below (source: AMA):
We clearly understand what it takes to comply with a new set of codes and know the various Dos and Don'ts of ICD-10 implementation and the kind of sustained effort that goes into achieving it. Our specifically designed learning process has clearly made us better equipped in offering our clients the best coding and billing services.
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