While global CEOs had equipped themselves for force majeure calamities as well as natural disasters and were ready with their business continuity plans, no one was ever prepared for a COVID-19 situation that could lockdown 150 countries at once and not allow the workforce to reach their offices! The future business contingency plans will, therefore, focus on working from home.
Our teams are holding fort and working from the safety of their home, ready to help customers as always! Read more
A hospital intake form or charge sheet is batched and arrives on the desk of a coder who will abstract the following handwritten information, convert it to code and get it to data entry. Our coders are certified by the AAPC (American Academy of Professional Coders) and have a minimum of 4 years hands on experience. They do the coding for handwritten diagnoses on the charge sheet.
Client Requirements Analysis involves specialties covered, required turnaround time, type of files, report requirements, and formats to be followed.
We receive scanned clinical information or patient charts from the client through an FTP site.
These files are downloaded by our Medical Coding Team and allocated to the appropriate Pre-Coders and Coders.
After the files are downloaded and allocated to the appropriate team, the Pre-Coders enter details such as Place of Service, Physician's Name and any price modifiers.
Procedural and Diagnostic Coding done by Certified Coders (CPC) using references such as ICD-10-CM, LMRP, CPT Assistant, HCPCS Level II.
They coding team also checks the compatibility of diagnosis with the procedure code. On successful completion of Coding, the files are uploaded to our FTP site.
The coded files are forwarded to the client from our FTP site. These files are checked for quality by the client.
On receiving feedback from clients, we work towards improving and refining the process in order to provide the most accurate and reliable services.
Customer-oriented healthcare outsourcing is our forte. Get in touch with us
If you would like to find out more about outsourcing medical coding services to O2I, please fill in the inquiry form and our Client Engagement Team will contact you within 24 hours.
Decide in 24 hours whether outsourcing will work for you.
Have specific requirements? Email us at: firstname.lastname@example.org
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