While global CEOs had equipped themselves for force majeure calamities as well as natural disasters and were ready with their business continuity plans, no one was ever prepared for a COVID-19 situation that could lockdown 150 countries at once and not allow the workforce to reach their offices! The future business contingency plans will, therefore, focus on working from home.
Our teams are holding fort and working from the safety of their home, ready to help customers as always! Read more
Wide experience in working with the healthcare sector has familiarized us with the most common requirements of our healthcare clients, and how to work on them for their successful completion. At O2I, however, we also understand that even though our clients' requirements may look the same, they are inherently different, and unique to their business needs.
Therefore, we customize all our services, and follow streamlined internal processes for each of our healthcare BPO/medical processes:
This helps us ensure that the outcome is exactly what you want from us. For example, O2I's medical billing process starts with pre-sales requirements analysis and outlines aspects such as client communication and feedback. While, medical claims process starts with evolving benchmarks for the payers and preparing a solution and implementing it for all outstanding claims.
In order to ensure that all the SLAs are addressed, we follow the below mentioned processes internally for all our services, though, the approach may differ from service to service.
Do you want to avail high quality and customized healthcare BPO without worrying about delivery schedules, processes and data confidentiality?
If yes, it's the time to consider outsourcing your healthcare requirements to O2I? We have the state-of-the-art infrastructure and competency to meet all your requirements with great accuracy. Check our price ranges, and benefits of outsourcing to us.
If you would like to find out more about outsourcing healthcare to India, please fill in the inquiry form and Outsource2india's Client Engagement Team will contact you within 24 hours.
Decide in 24 hours whether outsourcing will work for you.
Have specific requirements? Email us at: firstname.lastname@example.org
No.6, Banaswadi Main Road, Dodda Banaswadi, Bangalore - 560 043
Corporate Court, #15, Infantry Road,
Bangalore - 560 001
Lucita Building Lapu Lapu Cr. Sobrecarey Street, Davao City 8000
116 Village Blvd, Suite 200, Princeton, NJ 08540